About Us
Our Story, Our Mission
At HighVail, our name carries our mission. “High Availability” — the foundation of resilient IT — is woven into everything we do. From our earliest days over 20 years ago, we set out to help businesses navigate the complexities of technology with confident certainty, ensuring their infrastructure is always accessible, secure, always available and ready for what’s next.
In today’s economy, downtime isn’t just inconvenient — it’s extremely costly. For organizations, high availability isn’t optional; it’s a business necessity. It protects revenue, preserves trust, and keeps critical services running in industries that support millions of people every day. That’s why HighVail exists; to design, build and optimize IT environments that deliver continuity, efficiency, and innovation at scale.
At HighVail, we’re proud to be much more than just an IT services provider. We’re here to ensure businesses like yours have the high availability they need to thrive, because when technology never fails, opportunity never stops.
"We're here to ensure businesses like yours have the high availability they need to thrive, because when technology never fails, opportunity never stops."
We exist to design, build and optimize IT environments that deliver continuity, efficiency, and innovation at scale.
Our Values
Entrepreneurial Spirit
We approach every challenge with curiosity, creativity, and drive. Our entrepreneurial mindset empowers us to innovate boldly, adapt quickly, and find smarter ways to help our clients succeed in an ever-evolving industry.
Commitment to Excellence
Excellence isn’t just a goal — it’s our standard. From the smallest detail to the largest project, we hold ourselves accountable to deliver quality, precision, and lasting value in everything we do.
Caring for People
Our clients trust us because we show up — every time. We’re reliable partners who stand behind our work, keeping systems running, businesses resilient, and teams confident that HighVail is always there when it matters most.
Dependability
We believe technology is powered by people. Whether it’s our clients, our colleagues, or our community, we lead with empathy and respect — building strong relationships grounded in understanding and genuine care.
Download Our Solutions & Services Info Sheet
The benefits are DevOps endless, but achieving your modernization goals can be a challenge. Let us do the heavy lifting while you bask in the glory that is DevOps.
Need to call for backup? We’ll be there in a flash. HighVail’s Backup Managed Services is the superhero you can call on when you need a data rescue.
How do we go from manual configuration processes to mass automation adoption and create a modern IT driven organization in the process? The answer is with Red Hat® Ansible®.