Backup-as-a-Service

Backup-as-a-Service

Whether you need a little bit of help

or a lot, we’ve got you covered.

Our Backup-as-a-Service (BaaS) offering leverages our proven industry subject matter expertise, delivered by our team of senior technologists. In order to provide additional flexibility, we have created this service to give you the same level of technical know-how and professionalism in a quick and easy on demand consumption model for all of your ad-hoc needs.

What is Backup-as-a-Service (BaaS)?

HighVail offers a flexible Backup-as-a-Service engagement model to compliment and support the ongoing Enterprise Data Protection needs of your organization, from planning and deployment to enablement and governance.

What do I get with BaaS?

HighVail offers a flexible and customized Backup-as-a-Service engagement model for VERITAS NetBackup that can include, but is not limited to, the following: 
  • We can design, architect, and deploy new data protection infrastructure and platforms
  • We can maintain and manage your existing data protection infrastructure and platforms
  • HighVail will take what you already have, integrate additional chosen elements and tools into a single overarching system and maintain or manage it for you
  • We can provide a variety of custom services to meet your specific needs
If there’s something you’re looking for that isn’t captured above, get in touch! Chances are we do it.

Managed Services

HighVail Managed Services cover help desk and troubleshooting needs. With Support Services, we take care of everyday problems, complex troubleshooting, administration, maintenance and support. With a valid (vendor) enterprise support agreement, HighVail will triage, engage and handle support issues directly with the vendor on your behalf. 

Quality Assurance & Reporting

To ensure you are on the right path, HighVail will deliver and review the following reports: 
  • Daily Backup Status Reports
  • Weekly Available Media Reports
  • Monthly Backup Coverage Reports & Risk Analysis
  • Comprehensive Quarterly Reports, including:
    Monthly Activities, Total Data Protected, Performance, Support Incident Status, Trends, Licensing Observations and Recommendations for Improvement

Strategy, Insights & Consulting

To provide additional value, HighVail will also help to identify incremental opportunities to automation, and to drive operational efficiency leading to reduction in cost. We will suggest any alternative strategies for protecting and managing data in the data-center and in the cloud. Finally, HighVail can provide analysis and insights into data usage and data protection patterns. 

Download our Backup-as-a-Service (BaaS) info sheet.

Guarantee & Trial Period

Let us take the worry out of Backup, with absolutely no risk to your business.

During your Initial Commitment Term, you can cancel at any time. Upon cancellation, HighVail will refund all unused time in full.

Why HighVail?


Since 2003, we approach innovation as an ongoing, sustainable and strategic commitment that drives industry leadership through exceptional customer experiences. At HighVail, our relentless focus on enabling IT advancement and the cumulative benefits that progress delivers is what drives us. Enhanced organizational agility and accelerated time to value are two results that provide measurable returns on your investments. 100% customer satisfaction is our commitment to you.

Clients just like you have entrusted HighVail with their mission critical applications and infrastructure for over 17 years — why wouldn't you?

Give us a call. Send us an email. We are ready to help!