Emergency IT Resources


Find FREE COVID-19 IT Resources From Our
Partners All In One Convenient Place

At HighVail, we’re focusing on two primary objectives: protecting our people, and delivering great service to our customers. Our team is equipped and capable of running fully remote and we are able to achieve both objectives without risk.  
We are all experiencing this together for the first time. In order to further support our business community, we have compiled the following free resources you may leverage during this period of uncertainty directly from our incredible partners. This page will be updated regularly to bring you the most value possible because we want to see everyone succeed and thrive even during challenging times.
We understand that this situation is not business as usual for anyone.  If there is anything HighVail can assist you and your business with during this time, please reach out to us at 416-867-3000 or info@highvail.com, we would be happy to discuss any assistance required. 
To read our full COVID-19 Statement, please click below.


Feel free to explore our free resources provided by our partners designed with your business continuity in mind. Let us know if we can further assist in any way by clicking the link below.


12 Months of

Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the cloud. It is designed to make web-scale cloud computing easier for developers. Amazon EC2’s simple web service interface allows you to obtain and configure capacity with minimal friction.

What You Get:

  • 7x fewer downtime hours than the next largest cloud provider
  • 750 hours per month of Windows t2.micro or t3.micro instance dependent on region
  • 750 hours per month of Linux, RHEL, or SLES t2.micro or t3.micro instance dependent on region

12 Months of

Amazon Simple Storage Service (Amazon S3) is an object storage service that offers industry-leading scalability, data availability, security, and performance. This means customers of all sizes and industries can use it to store and protect any amount of data for a range of use cases, such as websites, mobile applications, backup and restore, archive, enterprise applications, IoT devices, and big data analytics.

What You Get:

  • 5GB Secure, durable, and scalable object storage infrastructure
  • 20,000 Get Requests
  • 20,000 Put Requests

Unlimited Chime

Support remote work or learning for employees or students. 
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. 

What You Get:

90-Day System Recovery

Image-based backup and disaster recovery for servers, desktops and laptops. With Veritas System Recovery, you can minimize downtime and avoid the impact of disaster by easily recovering in minutes, whether you’re restoring a single file or email to an entire machine-physical or virtual..

What It Does:

  • Reduce complexity with a single solution that protects servers, laptops, and virtual machines
  • Protect data and systems quickly, efficiently, and frequently
  • Minimize the disruption of system failure
  • Centrally manage backup and recovery tasks for multiple desktops/laptops across your entire organization

30-Day SaaS

A backup and recovery hosted service for SaaS application protection. Scalable from small business to enterprise.

What You Get:

  • 30-day free trial
  • 25 user limit
  • SharePoint and Teams are disabled for trials. To test those please contact your account rep to move to a POC.
  • Trials are available globally on US, EU and AU data centres.

60-Day Red Hat Ansible Automation Platform

Solve problems once. Scale automation with control and insight. Collaborate across teams. Manage policy enforcement and governance. Bring the power of automation to your whole organization.

What You Get:

  • A single, self-supported 60-day subscription for Red Hat® Ansible® Automation Platform
  • Access to Red Hat's award-winning Customer Portal, including documentation, helpful videos, discussions, and more

30-Day Red Hat Enterprise Linux Server 8

Red Hat Enterprise Linux is the world’s leading open source operating system. It gives you control with built-in security and manageability so you can confidently run your critical workloads on a stable, high-performance platform.

What You Get:

  • A single 30-day subscription for a variant of Red Hat® Enterprise Linux®
  • Access to Red Hat's award-winning Customer Portal, including documentation, helpful videos, discussions, and more

Training & Certification

Red Hat virtual training is comparable to traditional classroom training based on satisfaction scores from our customers. 
Sign up for two courses for the price of one before June 30th. Download the brief to learn more about what is available.

Training Programs Available:

  • Introduction to Open Shift
  • Certifications
  • Technical Overviews
  • Learning Subscriptions


Build for Free on IBM Cloud
Enable schematics, Terraform-as-a-Service and start automating the provisioning and management of your IBM Cloud resources across environments.
Develop for free, no credit card required. Access the full catalog at your fingertips

What You Get:

  • Apps, AI, analytics, and more. Build with 40+ Lite plan services at no cost to you -- ever.
  • Upgrade your account and unlock 190+ unique offerings, plus get a $200 credit to use with any offering you want.
  • Lite plans never expire

30-Day Kubernetes Cluster

Deploy secure, highly available apps in a native Kubernetes experience.
Explore the capabilities of IBM Cloud Kubernetes service by creating a Lite account and upgrading to receive your free cluster.

What You Get:

  • One worker node to explore capabilities
  • 2 CPUs and 4GB RAM
  • Workload scale and diversity
  • Premium security and compliance
  • Integrates with Watson™, IBM Blockchain and more

12 Months of Azure Services

Cloud computing platforms, such as Azure, tend to be less expensive and more secure, reliable and flexible than on-premises servers.
The Azure free account is available to all new customers of Azure. If you’ve never tried or paid for Azure before, you’re eligible.
All you need is a phone number, a credit card, and a GitHub account or Microsoft account username (formerly Windows Live ID).
You will not be charged until you choose to upgrade.

What You Get:

  • 12 months of popular free services
  • $260 credit to explore Azure for 30 Days
  • 25+ always free services

12 Months of Google Cloud

Secure, global, high-performance, cost-effective and constantly improving. Grow from prototype to production to planet-scale, without having to think about capacity, reliability, or performance.

What You Get:

  • Secure and fully featured for all enterprises
  • The use of Google’s core infrastructure, data analytics, and machine learning
  • Commitment to open source and industry-leading price-performance
  • Get $300 in free credits to learn and build on Google Cloud for up to 12 months.

60-Day VMware
vSphere 7.0

vSphere delivers an efficient and secure hybrid cloud platform to help you get the best performance, availability and efficiency out of your infrastructure and applications from day one.

What It Does:

  • Simplified Lifecyle Management
  • Application Acceleration
  • Intrinsic Security and Control

90-Day Trial of
ONTAP Select

NetApp® ONTAP® Select is a software-defined storage solution that’s designed to satisfy your data management needs in places where physical storage systems aren’t ideal. This flexible and agile solution is well suited for the following uses.

What It Does:

  • Delivers data replication and backup for remote sites, where budgets and IT resources are limited
  • Enable enterprise-level data management to enhance mobile data centers for use in first-response and tactical scenarios.
  • Manage your data nondisruptively on top of commodity hardware to drive down costs without sacrificing functionality, flexibility, and reliability
  • Easily deploy a software-defined storage solution as infrastructure as a service, using your choice of service providers


Emergency Response Demo Webinar

Red Hat, the leading provider of integrated, hybrid-cloud, enterprise software, has created an example of a humanitarian solution that enables neighbors to support each other during a disaster.

In this webinar:

  • You will be introduced to Red Hat’s portfolio of capabilities
  • Learn how Red Hat’s integrated portfolio of enterprise products can accelerate your organization’s business solutions to the hybrid-cloud
  • Presented by Jeffrey Bride, Business Automation Specialist, Red Hat
  • 1 Hour Duration

A panel discussion with Red Hat leaders on business continuity

During this period of global insecurity, it’s critical that we keep our businesses and governments  protected and productive. It’s not enough to have the right technological solutions—organizations must maintain relationships and have methods of support that can adapt to rapid change. Our people, our processes, and our technology have helped us solve difficult problems in the past. 

In this webinar:

  • This webinar will detail how these 3 elements have come together to address new challenges introduced by COVID-19, faster than ever before.
  • Hosted by Red Hat leaders and the CEO of BlueJeans Network
  • On-demand event: Available for one year afterward.

Red Hat business continuity for customer confidence

We may be in a unique situation now, but we are using the same business continuity, security, and support processes that have helped our customers survive and thrive during other crises, such as natural disasters, nuclear accidents, industry challenges, or periods of financial distress. At all times, we regularly test business resiliency across our core functions to enable us to serve our customers and partners.

In this PDF:

  • Business Continuity Management policy
  • Red Hat business continuity plans
  • Business Continuity Management governance
  • Pandemic and third-party planning

COVID-19 Action Guide

What do we do now? That is the question every business, every government, every family and every individual are asking themselves as COVID-19 spreads across the globe.

In this article:

  • Employees: Protecting the core
  • Customers & Partners: Building on trust
  • Finance & Operations: Controlling the possible
  • Community: Supporting stakeholders
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